An Overview of Healthcare Managed IT Services

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In this latest white paper, Cicero Group’s Douglas Hervey examines the healthcare managed IT services industry, including key trends, segments, market size and growth, and players in the fast-growing space.

What is managed IT in healthcare?

Managed information technology (IT) services in healthcare refer to the outsourcing of IT operations to specialized third-party providers.(1) Healthcare organizations, including hospitals, clinics, insurance companies, and other entities across the healthcare spectrum, collaborate with managed IT service providers to efficiently administer their IT infrastructure, optimize workflows, and address the unique challenges of the healthcare landscape. These services often go beyond traditional IT support, encompassing a range of specialized solutions tailored to the industry’s stringent regulations and requirements.

This white paper includes a broad look at insurtech, as well as a list of companies to watch and an accompanying set of illustrative exhibits.

Douglas Hervey


Douglas Hervey is a Partner at Cicero Group with an emphasis in healthcare and life science services. Douglas most recently worked as a senior director for Leavitt Partners. As a senior director, Douglas enabled healthcare entities to more effectively aggregate data, automate research processes, and make sound growth-oriented strategic and investment decisions. He has worked on over 200 healthcare private equity investment deals, within 80 unique healthcare sub-segments, for over 40 investment funds.

Douglas earned his bachelor’s degree in international relations at Brigham Young University, after which he earned his juris doctorate from the University of Pittsburgh. Douglas also holds an MBA from Brigham Young University, where he was a Hawes Scholar.

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