Customer Insights & Analytics

CICERO PERSPECTIVE The Symphony of Building a Customer-Focused Organization: A Multi-Faceted Exploration   What to consider Organizations that have risen to business eminence often share

CICERO PERSPECTIVE The Role of Artificial Intelligence in Enhancing Customer Experience   What to consider Businesses are constantly seeking innovative ways to distinguish themselves. One

CICERO PERSPECTIVE Creating a Frictionless Customer Experience: A Straightforward Guide   What to consider Ensuring customers have smooth and seamless interactions with a brand is

CICERO PERSPECTIVE Efficacy of Loyalty Programs in Augmenting Customer Lifetime Value   What to consider In today's business world, keeping existing customers is just as

CICERO PERSPECTIVE Charting the Customer Path: Detailed Customer Journey Maps for Strategic Business Success   What to consider Navigating the labyrinth of contemporary business environments

CICERO PERSPECTIVE An Exploration of Customer Segmentation: Maximizing Business Impact Through Strategic Marketing   What to consider In the era of hyper-competition, companies are leaving

CICERO PERSPECTIVE Unraveling the Feedback Loop: A Comprehensive Approach to Customer Feedback in Driving Organizational Change   What to consider In a perpetually evolving business

CICERO PERSPECTIVE Refining and Optimizing Customer Experience What to consider In an ever-increasing competitive landscape, the work of optimizing customer experience is never complete. Due

INTERACTIVE Tracking COVID-19 in Utah COVID-19 Cases In Utah We wanted to see a comprehensive view of the total impact of the virus across Utah,